Privacy Policy

Effective Date: October 1, 2025
Website: www.lindabenn.com
Business Name: Linda Benn International — The BENN Method™

1. Purpose and Commitment

At Linda Benn International, your privacy is sacred.
We honor your trust and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Our mission is to help you restore balance, renew your energy, and reconnect with your authentic self — and we apply that same integrity to how we collect, store, and use your information.
Where lawful and practical, you may interact with us anonymously or by using a pseudonym.

2. Information We Collect

We collect only the information needed to deliver our services and operate effectively. This may include:

• —Your name, email address, phone number, and mailing address

• —Health or wellness information (with your explicit consent)

• —Payment and billing details for bookings or purchases

• —Website analytics and technical data (cookies, IP address, browser type, and usage patterns)

Information may be collected through:

• —Online bookings, courses, or event registrations

• —Contact forms, email subscriptions, and downloads

• —Coaching sessions, workshops, and online assessments

3. How We Use Your Information

Your information is used to:

• —Provide and personalize programs and services aligned with The BENN Method™

• —Communicate updates, newsletters, and upcoming events

• —Manage bookings, payments, and account details

• —Improve our website experience and customer support

If we send you marketing emails or SMS messages, you can opt out at any time using the unsubscribe link or by contacting us directly.
We never sell, rent, or trade your information. Data is shared only with trusted service providers (e.g., payment processors, email systems, web hosting) who are bound by confidentiality and data-protection agreements.

4. International Data Transfers

We may transfer, store, or process your information in Australia, the United States, or other countries where our service providers are located.
When we disclose personal information overseas, we take reasonable steps to ensure those recipients handle it consistently with the APPs (APP 8).

If you are a U.S. resident, you acknowledge that your information may be processed in Australia under Australian privacy standards, which differ from those of your home jurisdiction.

5. Data Security

We protect personal information through technical and organizational safeguards, including:

• —Encryption of data in transit and at rest

• —Multi-factor authentication and role-based access

• —Password-protected systems and regular access reviews

• —Timely account deactivation for departing personnel

• —Secure payment processing through PCI-compliant providers (such as Stripe and PayPal)

6. Data Retention and Destruction

We keep your information only as long as needed to fulfill our business purposes or legal obligations.
When information is no longer required, we securely delete or de-identify it in accordance with APP 11.2 and industry best practice.

7. Data Breaches

If a data breach occurs that is likely to cause serious harm, we will promptly notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches (NDB) scheme.

8. Your Rights

You have the right to:

• —Access and request correction of your personal information

• —Withdraw consent for data use at any time

• —Request deletion of your information (where legally permitted)

• —Opt out of direct marketing communications

Complaints and Inquiries

If you believe your privacy has been breached, please contact us first.
We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.

If you are unsatisfied with our response, you may contact:
Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au | Phone: 1300 363 992

To exercise any of your rights or raise concerns, email linda@lindabenn.com.

9. Cookies and Analytics

We use cookies and third-party analytics tools (such as Google Analytics) to understand visitor behavior and enhance website performance.
Cookies do not identify you personally. You can disable or delete cookies through your browser settings at any time.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes.
The most current version will always appear on this page, and updates take effect immediately upon publication.
Your continued use of our website after an update signifies acceptance of the revised policy.

11. Contact Information

For privacy questions, data requests, or complaints, please contact:
📧 linda@lindabenn.com
🌐 www.lindabenn.com
📍 Based in Queensland, Australia — serving clients worldwide